Thank you for your interest!
We are committed to providing you with the highest quality caramel products at wholesale cost. You are welcome to contact us at any time to place an order, make inquiries, or make comments or suggestions. Please review the following description of our manufacturing process and company policies:
Our manufacturing process
Our products are very labor intensive. We make our products fresh to order on a first come first serve basis. Please allow 3-5 business days to produce your order. In some instances, such as a holiday, we will require more time due to order volume.
Our Caramels are Perishable
Having a shelf life of 4 months unrefrigerated. For this reason, we do not keep a large excess of stock on hand. The FDA requires us to provide an expiration date on our packaging. We suggest rotating your stock to allow for greater freshness.
Humidity and Temperature
The chocolate & chocolate sea salt caramels are sensitive to humidity and temperature. The chocolate begins to separate from the butter in the intense heat, so we suggest holding off on selling these during the summer months unless you can keep them cool.
If you have any problems with your order please contact us within 3 days of receiving it, beyond that we are not responsible for replacing/refunding the product.
We accept cash, check, or credit card (Visa, MasterCard, American Express & Discover). Payment terms will be decided with the first order. Unless an agreement is otherwise reached, a late fee of 1.5% will be applied after 30 days.
Our production kitchen is open Monday thru Friday from 9am till 5pm. You may contact us by email at firstname.lastname@example.org, or by phone 410-662-0800.
Thank you for your business!
The Mouth Party Team